Food delivery players like Just Eat, Grubhub, UberEats, and Deliveroo have captured huge market share with marketing goodies and bizarre innovations. To withstand the competition and keep up with ever-changing customer demands, food delivery owners should mind the latest trends and technological advancements.
So what will shape the food delivery industry in 2020 and beyond? Here are the top seven food delivery service trends to be aware of.
Millennial people are the priority audience for food delivery services as they spend the highest share of their budgets on prepared food compared to other generations. With fast-paced lives, Generation Y is more apt to eat in quick-service restaurants and order food delivery. Technomic’s Generational report cites that in 3 out of 5 cases Millennial people order food delivery or visit restaurants for takeout.
With bigger spending power, though, Millennial people have higher requirements: effortless ordering, instant delivery, one-step checkout, gamification, and more.
GOBILI Foods are intended for all ages, although Millennial people are the most demanding sector consuming fast moving food in the Philippine society, however, GOBILI Foods are catered towards satisfaction of all customers regardless of age, sexual orientation, location, etc. For as long as they’re hungry and they are looking for delicious and quality food, GOBILI.Com will surely serve them.Ian Cyrus Eduarte Barcelos, Technical Writer, MemoRAISE
Our Kitchen and Commissary
Our foods are prepared in an elegant place, the MCT Kitchen. Build up and conceived to offer good foods for our valued customers. MCT Kitchen was started from its humble beginnings as restaurant for our Hotel connoisseurs. We are proud to offer you our best service and we are also glad to tell you that we are now operating as commissary, offering large variety of food to cater big crowds like:
- Birthday Parties
- Christmas Celebrations
- Corporate Seminars
- Wedding Occasions
- Team Building
- Family Outings
- All Group Gatherings
5 Things you didn’t know about Delivery
As a restaurant owner, great customer service is essential to your success. How do you deliver excellent customer service at your restaurant? First, let’s define it: customer service is the assistance and advice you provide to your diners.
Customer service is equal parts communication and genuine attention to your diners. (tweet this) When guests visit your restaurant, you want them to feel welcome. When you treat them with care and respect while providing an excellent meal, they’ll come back to your restaurant again and again.
Satisfied customers are integral to your business model. According to a Harvard Business School study on Starbucks, customer satisfaction has a massive impact on your revenue. Regarding Starbucks, they found that the satisfied customer visits 4.3 times per month, spends $4.06 (PhP197.38) and is a customer for 4.4 years. They went on to find that the highly satisfied customer visits 7.2 times per month, spends $4.42 (PhP214.88) and is a customer for 8.3 years.
That’s great, but what happens when you have a dissatisfied customer? In a Customer Experience Report, researchers found that the #1 reason customers abandon a brand is due to poor quality and rude customer service. These items were cited 18% more often than slow or untimely service.
Combined, these two studies describe the importance of excellent customer service. They suggest that great customer service can make or break your restaurant. So, in this blog post, we’re going to discuss five ways to deliver excellent customer service at your restaurant.
- Do it right from the start
- Don’t make them wait
- Fix Problems Immediately
- Use Express Food Delivery Calling Cards
- Incorporate Technology
Food Delivery news, articles and information
Starting September 8, the MCT Kitchen, through its GOBILI.Com Food Express Delivery Service is proud to announce that we are open on this date from 6am – 10pm. Our website GOBILI.Com is now ready to place your order at your convenience. We invite you all to experience ordering from our website and you will enjoy the prompt service you need without waiting long.
All foods displayed here are ready for your order at GOBILI.Com. Please do not hesitate to place your order as soon as possible. We are happy to serve you. See you soon.
GOBILI.Com is an online food delivery service that is established to cater the need of our customers in the area of Quezon City and nearby towns and cities. After many weeks of challenging, but exciting preparation, everything is done and GOBILI.Com is ready to bring you the best food available in town. The management has decided to launch its first online food delivery service on September 8, 2020. GOBILI.Com has painstakingly and diligently mixed variety of ingredients for our menu to offer you the lowest cost in the online food marketing, because GOBILI.Com believes that in this time of pandemic, what the restaurant can do is to offer low cost, but quality food service.