Restaurants are an institution in nearly every country and culture in the world. The restaurant, which emerged during the French Revolution, continues to serve as a place where people come together to eat, drink, and socialize. But even before Marie Antoinette and Louis XVI were sent to the guillotine, restaurants have been around in one form or another for thousands of years.
The idea of selling food for profit existed during the earliest civilizations. It’s no coincide the growth of restaurants through history correlates with the growth of cities. The need for public eateries was firmly established as far back as the Roman Empire and Ancient China. When peasants and farmers brought their livestock and other goods to urban markets, often they traveled for several days at a time and needed a place to eat and rest. This brought about the earliest form of restaurants, the roadside inn.
Usually located in the middle of the countryside, inns served meals at a common table to travelers. There were no menus or even options from which to choose. Every night was chef’s choice.
Within city walls, where living conditions were cramped and many people did not have the means to cook their own meals, vendors sold food from small carts or street kitchens, which is still popular in many parts of the world. The meals they sold were usually precooked and affordable, a forerunner to modern fast food. These early inns and taverns were more than just a place to eat; they served an important social function by bringing people together.
In Europe through the Middle Ages and into the Renaissance, taverns and inns continued to be the main place to buy a prepared meal. In Spain, these establishments were called bodegas, which served small savory Spanish dishes called “tapas.” In England, food such as sausage and shepherd’s pie were popular; while, in France, stews and soups were offered. All of these early restaurants served simple fare commonly found in peasant or merchant homes.
Following Columbus’s voyage to the Americas in 1492, global trade increased, introducing new foods to Europe. Coffee, tea, and chocolate were soon being served in public houses alongside beer, ale, and wine. By the 17th century, while full meals were still typically eaten at home, moderately well-to-do people would hire a a caterer or take their meals in a private salon, rather than in the main dining room of a public house.
In France throughout the Middle Ages, guilds had monopolies on many aspects of prepared food. For example, charcutiers were the guild who prepared cooked meats for sale. If you did not belong to that particular guild, it was illegal to sell cooked meat in any form. In 1765, a man named Boulanger added cooked lamb to a stew he sold in his shop near the Louvre. The caterer’s guild sued him, but Boulanger won the case. Over the next 20 years leading up to the French Revolution, more shops like Boulanger’s began opening in Paris.
When Marie Antoinette and Louis XVI went to the guillotine, the old ways of French society went with them. The guilds were swept away and many chefs employed in aristocratic, even royal, households found themselves unemployed. Many of these displaced workers opened their own restaurants in Paris, bringing with them a new way of dining. Delicate china, cutlery, and linen tablecloths, all trappings of aristocracy, were now available to a whole new echelon of French citizens. Menus became more diverse, offering both prix fixe and a la carte options. Though public houses continued to exist, the rise of fine dining in France would soon spread throughout Europe and into the New World.
Public gatherings over food and drink have long been a part of human society, as they offer a place for people to come together for a meal and to socialize with others. Following the French Revolution, fine dining restaurants expanded across Europe and to other parts of the world. In the United States, the restaurant industry would become one of the leading employers during the 20th century.
A well-run restaurant is like a winning baseball team. It makes the most of every crew member’s talent and takes advantage of every split-second opportunity to speed up service.
David Agilvy
Our Kitchen and Commissary
Our foods are prepared in an elegant place, the MCT Kitchen. Build up and conceived to offer good foods for our valued customers. MCT Kitchen was started from its humble beginnings as restaurant for our Hotel connoisseurs. We are proud to offer you our best service and we are also glad to tell you that we are now operating as commissary, offering large variety of food to cater big crowds like:
- Birthday Parties
- Christmas Celebrations
- Corporate Seminars
- Wedding Occasions
- Team Building
- Family Outings
- All Group Gatherings
5 Things you didn’t know about Delivery
As a restaurant owner, great customer service is essential to your success. How do you deliver excellent customer service at your restaurant? First, let’s define it: customer service is the assistance and advice you provide to your diners.
Customer service is equal parts communication and genuine attention to your diners. (tweet this) When guests visit your restaurant, you want them to feel welcome. When you treat them with care and respect while providing an excellent meal, they’ll come back to your restaurant again and again.
Satisfied customers are integral to your business model. According to a Harvard Business School study on Starbucks, customer satisfaction has a massive impact on your revenue. Regarding Starbucks, they found that the satisfied customer visits 4.3 times per month, spends $4.06 (PhP197.38) and is a customer for 4.4 years. They went on to find that the highly satisfied customer visits 7.2 times per month, spends $4.42 (PhP214.88) and is a customer for 8.3 years.
That’s great, but what happens when you have a dissatisfied customer? In a Customer Experience Report, researchers found that the #1 reason customers abandon a brand is due to poor quality and rude customer service. These items were cited 18% more often than slow or untimely service.
Combined, these two studies describe the importance of excellent customer service. They suggest that great customer service can make or break your restaurant. So, in this blog post, we’re going to discuss five ways to deliver excellent customer service at your restaurant.
- Do it right from the start
- Don’t make them wait
- Fix Problems Immediately
- Use Express Food Delivery Calling Cards
- Incorporate Technology
Food Delivery news, articles and information
Starting September 8, the MCT Kitchen, through its GOBILI.Com Food Express Delivery Service is proud to announce that we are open on this date from 6am – 10pm. Our website GOBILI.Com is now ready to place your order at your convenience. We invite you all to experience ordering from our website and you will enjoy the prompt service you need without waiting long.
All foods displayed here are ready for your order at GOBILI.Com. Please do not hesitate to place your order as soon as possible. We are happy to serve you. See you soon.
GOBILI.Com is an online food delivery service that is established to cater the need of our customers in the area of Quezon City and nearby towns and cities. After many weeks of challenging, but exciting preparation, everything is done and GOBILI.Com is ready to bring you the best food available in town. The management has decided to launch its first online food delivery service on September 8, 2020. GOBILI.Com has painstakingly and diligently mixed variety of ingredients for our menu to offer you the lowest cost in the online food marketing, because GOBILI.Com believes that in this time of pandemic, what the restaurant can do is to offer low cost, but quality food service.
